You will be required to work in the Transport department and any experience of working within logistic/transport would be a great advantage.
Your main duties will be to overseas daily shipments throughout the UK and interacting with customers and colleagues to ensure their top class service is always exceeded. As an active team member there will be a high degree of customer involvement therefore you will need to have strong customer service experience. Accurate administrations skills are paramount for the online entry into their bespoke system.
Full use of the VIGO Pallet Track order & dispatch software
Work with customers to ensure their expectations are exceeded.
Office administration: accurate data entry, filing and invoicing are paramount.
Identify optimal pallet fill opportunities and distribution.
Manage and record problems particularly damaged goods and complete insurance forms.
Analyse opportunities to identify where solutions are possible.
Lead cross-functional development of solutions.
Drive implementation of solutions.
Promote European pallet service.
Specific tasks will include:
Customer Service – Emails, Calls and Web Messages
Collection of and accountability of paperwork
Following up on outbound deliveries throughout the day
Downloading jobs from the portal and update collections board
Scanning of customers and driver’s deliveries paperwork
You will be working within a team of 4, in an open planned office. Hours are 8am – 6pm Monday to Friday. This is a permanent position, however will start on a temporary basis to ensure you fit in with the team. Salary £21,000.00 + depending on experience.
Please note: due to the high volume of CV’s we receive, we are unable to respond personally to all applications. If you do not hear from us within 5 working days of your application, please take your application as unsuccessful on this occasion. Good luck with your job search.
Arena Personnel Ltd – Letchworth Garden City’s independent recruitment agency.